Customer Analytics

Understand your Customer with Customer Analytics

Overview

With huge investments approaching customer analytics, companies across the world have realized the importance of understanding their customer base. Earlier, most of the time, companies rely on old fashioned techniques such as basic segmentation and email blasts with poor timing and relevance. Driving a better customer experience means that businesses need to attract new customers, boost up the Net Promoter Score and improve repeat purchases. With cutting-edge personalization solutions, Impact Analytics has helped multiple clients delight their customers and boost financial performance.

Key Solutions

Segmentation

AI-based solutions for accurate propensity scoring and customer segmentation

Churn Mitigation

Improvement in retention through advanced analytics based retention management

Loyalty and Personalization

Increasing revenue with customized ROI effectiveness solution using ML-algorithms

Industries

Retail

Retailers can target their audience in right channels to implement profitable promotional programs.

Healthcare

Healthcare industries which are being supported by IA resources are able to analyze real-time customer info and their reviews.

Hospitality

For hospitality industries, studying behavioural profiles of customers and identifying room for profitable promotional offerings has become easier due to Impact Analysis.

CPG

Advanced analytics based retention management helped CPG industries in revealing churn mitigation.

BFSI

The solutions offered by Impact Analysis helps in developing offers that suit the customer by creating long-lasting customer loyalty.

Manufacturing

Our Solutions impact demand estimation, manufacturing costs and workforce productivity for Manufacturers.

Retail

Retailers can target their audience in right channels to implement profitable promotional programs.

Healthcare

Healthcare industries which are being supported by IA resources are able to analyze real-time customer info and their reviews.

Hospitality

For hospitality industries, studying behavioural profiles of customers and identifying room for profitable promotional offerings has become easier due to Impact Analysis.

CPG

Advanced analytics based retention management helped CPG industries in revealing churn mitigation.

BFSI

The solutions offered by Impact Analysis helps in developing offers that suit the customer by creating long-lasting customer loyalty.

Manufacturing

Our Solutions impact demand estimation, manufacturing costs and workforce productivity for Manufacturers.

Success Stories

CRM and Loyalty

Crunch Reduction

Interested in Our Solution

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